When you run an online store, you are most likely to be received orders from your customers. To manage all the orders on your WooCommerce store, WooCommerce provides you a specialized page where all your customers’ orders will be listed. In this today’s lesson, we will show you How to Manage Orders submitted from products purchased on your WooCommerce Store.
Add a New Order
First of all, you need to login into the admin area of your WordPress site. On the left-hand sidebar of your Dashboard, go to WooCommerce > Orders.
In order to add a new order to your online store, you need to use the Add Order button at the top of the page.
After clicking that button, a new screen will appear. That’s where you will see some sections with options that you need to configure. Let’s review those options one by one.
The first section is Order Details where you can configure the basic information about the order you are adding such as Order Date, Order Status, and Customer. You can change the “Order status” by choosing the respective choice from the drop-down menu, such as Pending Payment, Processing, On Hold, Completed, Cancelled, Refunded or Failed. In addition, you can also modify the Billing details or the Shipping details by selecting “Pencil” icon.
After clicking those “Pencil” icons, two tables where you can fill the customers’ basic information as well as their billing and shipping information.
Next is the Item section where you can add products to the order. Click “Add Item(s)” then you can add a product by searching that product’s name in the box that will appear. You can also add the fee and shipping cost attached to the item if they aren’t already included on the product.
If you have added any items to the metadata, you can upload them as custom fields to the order. This could include images or links.
Downloadable Product Permissions.
This section allows you to add some downloadable products details to the order. When the order’s status changes, the customers can download those products.
Order Actions and Order Notes
On the right-hand sidebar of the order page, you will find the additional sections called Order Actions and Order notes sections.
The Order Actions section includes Resending order emails, New Order, Processing Order, Completed Order, Customer Invoice, and Generate Downloadable Permissions.
If any change is made to the order, you can save it by selecting the “Save Order” button on the upper right-hand side position.
You can also add notes to the order by using the “Order Notes” section, including specifying who the note is for, for example, Private Note and Note to Customer.
You have just completed a new order, it will show on your “Orders” page.
From here, you can change the order at any time easily, for example, change the status to “complete” from “pending payment”.
If you want to edit the existing orders, you just click “Edit” or “View” icon like the picture below.
Then, the “Edit Order” page will appear.
After editing, don’t forget to press “Save Order” to save the changes.
The last action we will discuss in the today’s lesson is deleting orders. In order to delete an existing order, you have to select the order in “Order” page and from the Bulk Actions drop-down list, select “Move to trash” and then press Apply.
That is all you need to manage orders on your WooCommerce store. If you have any question or suggestion, feel free to use a comment section below.