As we have walked you through many tutorials before, the core of our tutorials is to help you figure out best ways to serve you customers. Nonetheless, online stores are less interactive with customers than physical stores for the better or the worse. Working as sales representative of your Store and custormer, Zopim live chat is know to be one of the best chat softwares you can get for Online Stores as it allows a direct communication with/for the customers. In the next few lines of this tutorial we will show you how to integrate that feature on your WooCommerce Online Store.
Being loved by over 150,000 businesses, Zopim lets you monitor and chat with visitors surfing your store in real-time. Impress them personally and ease them into their purchase. In order to get Zopim live chat installed for your website, you will need to go through 2 steps: Create an account then get zopim features.
Step 1: Create a new account with them
Before going any further, zopim forces you to create an account with them firsthand.
It’s actually simple and spam-free. Type your name and your email in two boxes appearing on the homepage of zopim.com. After a several casual verification and filling information, you will eventually go to Zopim Dashboard.
Step 2: Get the Zopim Live Chat feature
When you are getting here, it’s pretty straightforward from now on. But to get zopim on WordPress, let alone WooCommerce, you must get through several more steps, because zopim live chat is such a powerful tool. It provided live chat widget for a diversity range of online platform. You can get the Zopim Live Chat features by one of below two methods. The focus of our article will be on 2.2: Install Zopim live chat Plugin on WordPress.
2.1 Embed the zopim live chat by script
To chat with your visitors, you’ll need to embed the widget on your website. Copy the following script and insert it into your website’s HTML source code between the <head>
2.1 Installing Zopim for WordPress.
Installing Zopim live chat for WordPress directory and activating it are quite simple and can be done like installing any other plugins before. If you are using WooCommerce properly you will find no difficulty in installing Zopim live chat.
- Step 1: Log into WordPress dashboard > Plugins > Add new
- Step 2: Search for the Zopim app or upload the .zip file downloaded from the Zopim website and click Install Now.
- Step 3: After the plugin is installed, click Activate Plugin.
- Step 4: Select Zopim Widget > Account Setup > Enter your login credentials > Link Up.
And then you finalize the installing process and are now be able to customize your Zopim live chat widget as you wished.
To add the Zopim widget via the Appearance menu
- Select Appearance > Editor.
- Paste your Zopim live chat script in the Footer section, before the </body> tag.
Note: To find your Zopim embed code, see this article.
- Click Update File.
Congratulations! You have successfully integrated Zopim on your WooCommerce Online Store! However if Zopim live chat configuration process is a bit lengthy, you can always find other plugins available straight to WooCommerce.
- Live chat plugins
- Live chat for WooCommerce all in one
- By Livechatinc.com
- Live chat by helponclick
- YITH livechat
You may interested in
If you have any question or result after using Zopim Live chat, please let us know down the comment section, we’d love to hear. Have a nice day!